Patient Contact Center:
Our telephone lines are open 24/7, seven days a week. We return phone messages from Monday-Friday during office hours. If you need to reach us outside of office hours, please call us on 925 939-8585 (24 hours per day) at any time and speak to one of our phone agents with your request and we will return your call.
During COVID, our telephone lines are extremely busy and we apologize if you experience an extended hold time. If our hold times are long, our telephone hold message will offer you an option to receive a phone call back from us. We recommend that option for your convenience.
AFTER THE DECEMBER 6TH SHELTER-IN-PLACE ORDER, we are continuing all services and appointments, including surgery, as previously during summer 2020 (ie with additional COVID precautions). Your appointment or surgery will remain as scheduled. You do not need to call us, unless you need to cancel your appointment, due to symptoms or illness. If you are unable to attend your appointment in-person please call us to switch to a tele-medicine appointment.
If you need immediate orthopedic urgent care, please visit our Orthopaedic Express facility open Monday-Friday 11am-4pm. The direct line for urgent care is 925-210-8550. No appointment is needed, this is a walk-in care facility.
Urgent Walk-in Orthopedic Care:
2405 Shadelands Drive, Walnut Creek
If you have a life-threatening emergency, call 911.
Thank you for understanding. We remain here for your care.